FAQs

I’m not sure if I need a floor repair. Can you inspect my wood floor?
Of course. We are a trustworthy company that always acts with integrity. We’ll visit your property to inspect your wooden floorboards thoroughly and give you our honest assessment.
Do I need to provide any materials?
While we don’t provide flooring, we do source and procure replacement boards and all the related materials. Once you hire us to repair your wooden flooring, you can sit back and relax.
What does your wood floor repair service include?
The short answer is everything required to make your wood floor safe, even and presentable. This includes fixing floorboards into place, repairing minor cracks and gaps will filling materials and providing all the necessary materials.
Can you repair floorboards?
Yes, this is our preferred method of wooden flooring repair. We use a range of equipment and the very best finishing products to restore boards to their original condition. But when the damage is too extensive, we’ll be honest and upfront with you.
How do you replace just a few floorboards?
We can lift individual floorboards up when they’re beyond repair. We have access to hundreds of products, so we’ll find the closest possible match to ensure your entire floor looks as if it were laid afresh on that day.
How do you fix a water damaged parquet floor?
We start by identifying the source of the damage. Once that has been addressed, we identify the affected area and assess each parquet block for damage. The affected area is dried out, and replacement parquet blocks are used to fill the gaps. We’ll always do everything we can to salvage water-damaged blocks, but they’re often warped beyond repair.
Can you repair a hole in a wood floor?
It all depends on the size and nature of the whole. In many cases, removing a hole involves replacing the damaged boards responsible for it. But if the hole is small, a wood filler might do the job.
Can you replace just a few floorboards?
Yes, absolutely! In fact, we do this all the time. It’s rarely necessary to replace every floorboard on a floor. We assess each board individually for serious damage and wear and tear. And wherever possible, we repair rather than replace.
Is parquet flooring easy to maintain?
Yes, but you should avoid the use of harsh cleaning chemicals. Sweep your floor regularly, mop up spillages immediately and remove greasy or sticky messes with a slightly damp mop (never wet). Aim to re-finish your parquet flooring at least once every two or three years. And if you notice damage, call us to repair it before it gets worse.
Can you sand and polish wooden floorboards yourself?
While it’s possible, we see the results of unprofessional sanding jobs all the time. And in many cases, the cost of rectifying mistakes is higher than the cost of hiring professionals to perform the initial work. Nothing delivers results or extends the lifespan of a wooden floor like the expertise of a floor sanding specialist.
Can you over-sand wooden flooring?
The simple answer is yes. Every time you sand a wooden floor, you thin down the boards. Over time, this can jeopardise the strength and stability of your floor. While we recommend getting your floor checked by a professional every two to three years, a full sanding should only be necessary every five to ten years.
How often should wood floors be sanded?
This depends on the footfall they endure. However, as a simple rule of thumb, a wooden floor can be sanded between four and six times before it will start to lose strength and stability. This should give you a lifetime of service, however. We wouldn’t usually recommend sanding a floor more often than once every five to ten years.
How long does it take to sand a floor?
This depends on the size of the floor and the condition it is in. However, most domestic wooden floors take around a day to complete. This doesn’t include the initial assessment and preparation, however. .
Does professional floor sanding leave a mess?
Not when you hire Wooden Flooring Experts. We use dust extraction equipment to ensure wood shavings and dust are removed from the room as we work. And we perform a thorough cleaning routine after every job to ensure the enture floor is pristine.
What colour will my floor be after the sanding process?
The sanding process removes dirt, grime, grease and any imperfections in the wood. This leaves the wood in its natural state. The exact colour will depend on the type of wood.
Is sanding old floors noisy?
It can be noisy, just like any renovation work. We use the latest sanding tools to ensure a great finish, so you should expect a reasonable amount of noise. We’ll do our best to keep noise to a minimum, however. And if you need us to pause for a few minutes, just ask us!
Can parquet floors be sanded?
Yes, we sand parquet floors across London regularly. However, the multi-directional nature of this type of wooden flooring requires a highly specialised approach — one we’ve perfected over the years.
How do I bring my parquet floor back to life?
Yes, we sand parquet floors across London regularly. However, the multi-directional nature of this type of wooden flooring requires a highly specialised approach — one we’ve perfected over the years.
How long does it take to sand a parquet floor?
This depends on the size of the space and the scale of the damage. However, it’s important to bear in mind that a herringbone floor takes longer to sand than floorboards. In order to get a uniform finish across the entire surface, extra care must be taken. Blocks run in two different directions, which means we have to implement additional measures and bring in specialist equipment for the job.
How many times can a parquet floor be sanded?
Every time we sand a parquet floor, we remove a portion of its surface. Over time, repeated sanding can affect the look, stability and strength of the flooring. In our experience, a parquet floor can be sanded between six and ten times before it will need to be replaced. However, if the floor sanding specialists do a great job, a newly sanded floor can deliver up to a decade of faithful service. Look after your parquet floor, and it could last for a century or more.
How long does floor sanding last?
This depends on the scale of the job. If your floor is large and the damage is extensive, it can take up to a week. However, some floorboard sanding jobs can be delivered to an exceptionally high standard in as little as a day.
Can you sand a floor without dust?
Sanding a floor without creating dust is almost impossible for a DIYer using standard equipment. But by using the latest dust-extraction technology, we’ve developed a floor sanding method that catches more than 99% of dust before it can settle elsewhere.
How often should you polish a floor?
If you want your floors to always look their very best, we recommend a thorough polish once every five to seven years. However, in low-traffic areas, every ten to 15 years may be sufficient.
What does polishing a floor do?
Polishing a wooden floor protects it from scratches and everyday wear and tear. This is the best way to maximise the lifespan of your wood flooring, but for the best results, hire a professional to do the work.
What is the difference between polishing and buffing a floor?
Polishing is a more effective method of removing large imperfections, bumps and chips. Buffing is generally a quicker process that can refresh a wood floor between polishes.
Is it better to strip or sand hardwood floors?
This depends on how your floor is sealed. If the floor is painted, stripping is the best course of action. However, if the floor is lacquered, sanding the floor for a smooth, clean finish is the way to go.
How does a dustless sander work?
We use a specialised dust-extraction machine that ‘sucks’ dust up as soon as it’s created. The particles are then held in a containment system until we can dispose of them in a safe and ethical manner.
How dustless is dustless floor sanding?
The latest dust-extraction equipment is capable of removing 99.8% of dust particles before they have the chance to settle elsewhere. This is great news for allergy sufferers and those with respiratory conditions.
20. Do sanding machines create a lot of dust?
Yes, they can. This is an inevitable part of refinishing wooden floors. However, we have dust extraction equipment that keeps dust and debris to a minimum. And we perform a thorough cleanup routine after every restoration to ensure the room is left in immaculate condition.
Can a staircase be repaired?
Absolutely, we repair staircases in London regularly. In many cases, replacing broken sections with quality hardwood is enough to extend the life of a staircase for many years.
How do I refurbish my stairs?
We always advise people to enlist the services of staircase renovation specialists. Repairing or replacing a staircase is a highly technical process that requires several skills. Attempting such a huge job yourself without formal training could leave you with an unsightly and dangerous staircase in your home.
How do you fix creaking stairs from above?
One way to tackle this issue is to screw the tread into the riser. However, if you don’t know what you’re doing, you could create a seriously dangerous hazard in your home. Our advice is to always hire professionals for the job.
Why are my stairs creaking?
In our experience, creaking stairs are caused by two issues: shrinkage of the timbers and general wear and tear. We can identify the cause during a visit to your property and suggest the most cost-effective way of dealing with it.
Is my wooden floor too damaged to restore?
In our experience, even the most shabby wooden floors are rarely beyond repair. Provided they’re solid and safe underneath all the dirt and grime, we should be able to restore your floor by performing minor repairs and sanding each board thoroughly. If you’re in doubt, we can visit your property to give you a full assessment of your floor’s condition.
How long will my restored hardwood floor last?
If you take good care of your floor by mopping up spillages immediately, using furniture leg protectors and sweeping regularly, you won’t need to restore your floor again for at least another seven years — and possibly more.
Can you restore a laminate floor?
Absolutely. We provide floor sanding services that strip wooden floorboards to the bare wood underneath. This allows you to reseal your floor from scratch for a fantastic finish.
Are floorboards worth restoring?
In the vast majority of cases, yes. Floorboards often look dirty and tired, but all they need is a little TLC. We have the knowledge and experience to transform floorboards to their original condition.
Do I need to be present during the floor restoration?
Not necessarily, but it’s always best if you’re in the vicinity. We may need access to a restricted area, or a problem might arise that requires your attention. If we hit a snag and you’re not around to help, your floor restoration might be delayed.
How can I restore my hardwood floors myself?
We never advise amateurs to take on hard floor restoration — it’s just not worth the risk. While you might save some money, you could end up doing damage to your floor. Only a professional has the experience, expertise and specialised equipment needed to restore a hardwood floor to its former glory.
Can parquet floors be refinished?
Yes, absolutely. Our experts refinish parquet floors all the time, using a range of sealant agents and processes. But before we refinish, we must attend to any repairs and sand or polish the flooring.
How many times can a parquet floor be refinished?
While there’s no hard and fast rule on this, most parquet floors require refinishing every seven to ten years, but this depends on issues such as footfall and maintenance. If you look after your floor, it should deliver a lifetime of faithful service.
Can I change the colour of my parquet floor?
Yes, within reason. Changing the shade of the wood is a more accurate way to describe it, however. We will show you a selection of options before we begin. Whether you want to go darker or lighter, we’ll find an option that suits your home.
Can you seal hardwood floors without sanding?
Yes. If the floor is in reasonably good condition, we’ll buff the top to remove the upper layer of sealant. We then apply a refresher coat of sealant. This is useful if you simply want to reseal a floor you had restored just a few years ago.
What is the best way to clean a sealed wooden floor?
We recommend using a microfibre mop (damp, not wet) and a little dishwashing detergent. Let the mop do the work, not the water. Wring out your mop every time you rinse it, as too much water on a sealed floor can cause damage.
Can I add wood oils to a sealed floor?
Unfortunately, you can’t, as the oils won’t be able to penetrate the surface of the wood. You’ll most likely end up with a stick accumulation, which might prove very difficult to remove. If you think your sealed floor is looking dry, you may need the services of a floor restoration expert.
Can you refinish a very old wood floor?
This depends on the strength and condition of the floor. If it has already been finished and resealed several times, we may recommend replacement. Every time a floor is refinished, a layer of wood is removed. And over time, this can cause the boards to become thinner. Other issues such as damp, woodworm and general wear and tear might also prevent resealing. But if the floor is strong, stable and in reasonably good condition, it doesn’t matter how old it is.
What type of floor is the cheapest to install?
In our opinion, nothing beats the look and feel of a solid wood floor. However, very similar results can be achieved with laminate and engineered wood at a fraction of the cost.
Is it worth it to install your own flooring?
No, it’s always best to hire professionals for wood floor installation in London. While you might save some money in the short run by doing it yourself, the results won’t be anywhere near as good or as long-lasting as they’ll be when Wooden Flooring Experts are on the case.
Which is better, solid hardwood or engineered hardwood?
If you live in a humid environment, engineered hardwood is probably the best option, as it allows for more expansion and contraction. Engineered flooring doesn’t use as much wood, so it tends to be cheaper. The great thing about engineered hardwood when it’s on the floor is that no one would ever know it’s not solid wood.
What are the disadvantages of engineered wood flooring?
There aren’t any major disadvantages involved with installing engineered hardwood flooring. However, it’s fair to say it won’t last as long as solid wood — particularly if it has a low-quality core.
Is engineered wood considered solid wood?
No, engineered wood features a solid wood top and a manufactured core. Engineered wood flooring layers consist of materials such as HDF, plywood and softwood. Solid wood is just that — 100% solid wood.
How long does engineered wood flooring last?
This depends heavily on use. With moderate traffic levels, regular maintenance and a professional installation service, an engineered wood floor can last for between 25 to 3o years.
Can I install my own hardwood floors?
While some highly experienced DIY experts have installed their own hardwood flooring, we’d never recommend it. Hardwood flooring is expensive, and the last thing you want is to waste it through cutting mistakes. Always hire a professional floor installer for the job — you’ll get the best possible finish.
What do you lay under parquet flooring?
It depends on the subfloor. However, we often use plywood with a suitable underlay. We make this decision once we’ve been able to fully assess the site. Moisture can sometimes be a factor in our decisions.
Is it hard to install wood laminate flooring?
Yes, it’s a highly technical process — particularly the cutting stage. Precise measurements and the right equipment are crucial. That’s why we say hiring professionals for the job is always the most cost-effective way to install laminate.
Does wood laminate need underlay?
Yes, this provides insulation, stability and a flat surface. The kind of underlay we use depends on the subfloor underneath. We decide which is best during an initial site visit.
What type of glue do you use for parquet flooring?
Unless we’re laying floating parquet blocks, we use an acrylic urethane adhesive specifically designed for this purpose.
Which company is best for wooden flooring?
Well, it’s Wooden Flooring Experts, of course! We believe we’re the best hardwood flooring company in London because of our passion and commitment to 100% customer satisfaction.
Do I need a vapour barrier under my wood floor?
Yes, otherwise moisture underneath will gradually destroy your wood flooring. Even the smallest amounts of moisture can result in warping and cupping.
How do you stain hardwood floors?
At Wooden Flooring experts, we start by removing debris, nails etc. We then repair or replace any boards or blocks before assessing the entire floor for imperfections. We may recommend sanding the entire space to ensure a smooth, even finish. Once the floor is clean and smooth, we apply several coats of the stain using specialised applicators.
Can I stain my floors without sanding?
Yes, it’s possible using a method called screen and recoat. However, in our experience, sanding a floor before staining delivers the best, longest-lasting results.
Can I stain over hardwood floors?
Yes, you can use a gel-based stain, but we recommend getting your existing floor fully repaired, sanded and refinished. Applying staining to existing wood flooring can generate mixed results.
How long does stain last on hardwood floors?
If you hire professionals for restaining wood floors, you should expect the results to last for up to eight years. However, this depends on how traffic levels.