FAQ

While we don’t provide flooring, we do source and procure replacement boards and all the related materials. Once you hire us to repair your wooden flooring, you can sit back and relax.

The short answer is everything required to make your wood floor safe, even and presentable. This includes fixing floorboards into place, repairing minor cracks and gaps will filling materials and providing all the necessary materials.

Yes, this is our preferred method of wooden flooring repair. We use a range of equipment and the very best finishing products to restore boards to their original condition. But when the damage is too extensive, we’ll be honest and upfront with you.

We can lift individual floorboards up when they’re beyond repair. We have access to hundreds of products, so we’ll find the closest possible match to ensure your entire floor looks as if it were laid afresh on that day.

We start by identifying the source of the damage. Once that has been addressed, we identify the affected area and assess each parquet block for damage. The affected area is dried out, and replacement parquet blocks are used to fill the gaps. We’ll always do everything we can to salvage water-damaged blocks, but they’re often warped beyond repair.

It all depends on the size and nature of the whole. In many cases, removing a hole involves replacing the damaged boards responsible for it. But if the hole is small, a wood filler might do the job.

Yes, but you should avoid the use of harsh cleaning chemicals. Sweep your floor regularly, mop up spillages immediately and remove greasy or sticky messes with a slightly damp mop (never wet). Aim to re-finish your parquet flooring at least once every two or three years. And if you notice damage, call us to repair it before it gets worse.

The simple answer is yes. Every time you sand a wooden floor, you thin down the boards. Over time, this can jeopardise the strength and stability of your floor. While we recommend getting your floor checked by a professional every two to three years, a full sanding should only be necessary every five to ten years.

This depends on the footfall they endure. However, as a simple rule of thumb, a wooden floor can be sanded between four and six times before it will start to lose strength and stability. This should give you a lifetime of service, however. We wouldn’t usually recommend sanding a floor more often than once every five to ten years.

This depends on the size of the floor and the condition it is in. However, most domestic wooden floors take around a day to complete. This doesn’t include the initial assessment and preparation, however. .

Not when you hire Wooden Flooring Experts. We use dust extraction equipment to ensure wood shavings and dust are removed from the room as we work. And we perform a thorough cleaning routine after every job to ensure the enture floor is pristine.

The sanding process removes dirt, grime, grease and any imperfections in the wood. This leaves the wood in its natural state. The exact colour will depend on the type of wood.

It can be noisy, just like any renovation work. We use the latest sanding tools to ensure a great finish, so you should expect a reasonable amount of noise. We’ll do our best to keep noise to a minimum, however. And if you need us to pause for a few minutes, just ask us!

Yes, we sand parquet floors across London regularly. However, the multi-directional nature of this type of wooden flooring requires a highly specialised approach — one we’ve perfected over the years.

We always advise people to enlist the services of staircase renovation specialists. Repairing or replacing a staircase is a highly technical process that requires several skills. Attempting such a huge job yourself without formal training could leave you with an unsightly and dangerous staircase in your home.

One way to tackle this issue is to screw the tread into the riser. However, if you don’t know what you’re doing, you could create a seriously dangerous hazard in your home. Our advice is to always hire professionals for the job.

In our experience, creaking stairs are caused by two issues: shrinkage of the timbers and general wear and tear. We can identify the cause during a visit to your property and suggest the most cost-effective way of dealing with it.

If you take good care of your floor by mopping up spillages immediately, using furniture leg protectors and sweeping regularly, you won’t need to restore your floor again for at least another seven years — and possibly more.

Absolutely. We provide floor sanding services that strip wooden floorboards to the bare wood underneath. This allows you to reseal your floor from scratch for a fantastic finish.

In the vast majority of cases, yes. Floorboards often look dirty and tired, but all they need is a little TLC. We have the knowledge and experience to transform floorboards to their original condition.

Not necessarily, but it’s always best if you’re in the vicinity. We may need access to a restricted area, or a problem might arise that requires your attention. If we hit a snag and you’re not around to help, your floor restoration might be delayed.

We never advise amateurs to take on hard floor restoration — it’s just not worth the risk. While you might save some money, you could end up doing damage to your floor. Only a professional has the experience, expertise and specialised equipment needed to restore a hardwood floor to its former glory.

Yes, absolutely. Our experts refinish parquet floors all the time, using a range of sealant agents and processes. But before we refinish, we must attend to any repairs and sand or polish the flooring.

While there’s no hard and fast rule on this, most parquet floors require refinishing every seven to ten years, but this depends on issues such as footfall and maintenance. If you look after your floor, it should deliver a lifetime of faithful service.

We recommend using a microfibre mop (damp, not wet) and a little dishwashing detergent. Let the mop do the work, not the water. Wring out your mop every time you rinse it, as too much water on a sealed floor can cause damage.

Unfortunately, you can’t, as the oils won’t be able to penetrate the surface of the wood. You’ll most likely end up with a stick accumulation, which might prove very difficult to remove. If you think your sealed floor is looking dry, you may need the services of a floor restoration expert.

This depends on the strength and condition of the floor. If it has already been finished and resealed several times, we may recommend replacement. Every time a floor is refinished, a layer of wood is removed. And over time, this can cause the boards to become thinner. Other issues such as damp, woodworm and general wear and tear might also prevent resealing. But if the floor is strong, stable and in reasonably good condition, it doesn’t matter how old it is.

No, it’s always best to hire professionals for wood floor installation in London. While you might save some money in the short run by doing it yourself, the results won’t be anywhere near as good or as long-lasting as they’ll be when Wooden Flooring Experts are on the case.

If you live in a humid environment, engineered hardwood is probably the best option, as it allows for more expansion and contraction. Engineered flooring doesn’t use as much wood, so it tends to be cheaper. The great thing about engineered hardwood when it’s on the floor is that no one would ever know it’s not solid wood.

There aren’t any major disadvantages involved with installing engineered hardwood flooring. However, it’s fair to say it won’t last as long as solid wood — particularly if it has a low-quality core.

No, engineered wood features a solid wood top and a manufactured core. Engineered wood flooring layers consist of materials such as HDF, plywood and softwood. Solid wood is just that — 100% solid wood.

This depends heavily on use. With moderate traffic levels, regular maintenance and a professional installation service, an engineered wood floor can last for between 25 to 3o years.

While some highly experienced DIY experts have installed their own hardwood flooring, we’d never recommend it. Hardwood flooring is expensive, and the last thing you want is to waste it through cutting mistakes. Always hire a professional floor installer for the job — you’ll get the best possible finish.

It depends on the subfloor. However, we often use plywood with a suitable underlay. We make this decision once we’ve been able to fully assess the site. Moisture can sometimes be a factor in our decisions.

Yes, it’s possible using a method called screen and recoat. However, in our experience, sanding a floor before staining delivers the best, longest-lasting results.

Yes, you can use a gel-based stain, but we recommend getting your existing floor fully repaired, sanded and refinished. Applying staining to existing wood flooring can generate mixed results.

If you hire professionals for restaining wood floors, you should expect the results to last for up to eight years. However, this depends on how traffic levels.